Think about the last time you sat around and excitedly answered a 30-minute questionnaire. I don’t think it has ever happened. Surveys are the bread and butter of getting feedback. If you want to get quality answers from your customers, it is critical to ask only a few key questions. Keep your surveys short and relevant.
If you create it, they will come, right? Not necessarily when it comes to surveys. Creating your survey is just the start. Then you have to figure out how to actually get your customers to take it. People receive tons of messages every week. So how do you cut through the noise and get them to pay attention to your survey? People are likely to take your survey if you are giving them what they want.
You do your best to satisfy your customers every single day. Customer feedback is the backbone of any small business. It helps you to update your products and services to better solve problems or fulfill the needs of your customers.
Customer satisfaction is one of the few levers small businesses can pull to differentiate themselves in competitive marketplaces. The best customer experience usually wins. That’s why customer satisfaction surveys matter.
So you think you should just develop your custom mobile app to reach zillions of users, make big money, and become famous? Well, today, I would like to address why you just should not do exactly this.
Imagine using your iPhone or Apple Watch to start your car, eliminating the need to carry a keyfob. Apple rolled out iOS 13.4 with a set of new features. However, the feature that makes the right kind of noise is the one that will turn your iPhone into a car key.
In a super competitive space of VIP and concierge services, mobile marketing is a great way to make a lasting connection with your clients. You work behind the scenes to save people time – managing some of their tasks including planning, transportation, and other assistance. Here is an opportunity to reap big rewards from an easy add-on to your current marketing plans.
We went on our family trip again this January. While enjoying that, I tried to discover how Vietnam is becoming cashless. Is cash still king in Vietnam?
Well, today it won’t be just another article about the three, five or seven biggest challenges real estate agents are facing and how to handle them. This piece is a tip on how you can outperform your clients in marketing, and stand out from competitors.
Do you consider to deploy an affordable mobile marketing strategy relying on mobile wallets instead of an expensive and time-consuming development of your own mobile app? Then this article is just for you. The options for businesses to promote their branded mobile wallet content are nearly endless …
Mobile marketing is one of the most powerful marketing techniques. It allows businesses to connect with people through their personal devices. And hence, it has a larger outreach than many other forms of media. These are two basic tips that will help you to produce the desired results and even beginners can employ them.
Digital coupons are one of the main reasons why people get involved with brands via mobile phones. They are very good at bringing in new customers, boosting last-minute sales, and increasing the demand for products or services. Digital coupons for mobile wallets are also an effective marketing tool for increasing brand awareness.
Digital entry tickets for mobile wallets are the newest form of electronic ticketing. Instead of getting a PDF file or an image file to be stored somewhere on people’s phones, the digital ticket is shaped to be stored at a place people expect it. In their mobile wallet.
She is a student. Between class and a part-time job, she stops at the campus library to print out a research paper. She enters the building and a security guy watches as she is fumbling through her bag in search of her student ID. After a while, she comes to the conclusion – she left it on her desk this morning. She is rushing back to her dorm to grab it, but can’t get into the building without her ID card. Before she can call her roommate for help, the alarm rings on her mobile phone. It’s morning. Everything is fine. She has her digital student ID card in her mobile wallet and always on hand.
Sports clubs could take fandom to the next level. Just give the die-hard fans the best way to show their support every day. How? Why don’t you allow your ultimate fans to support your team by signing up for an ultimate digital fan card packed with game-changing features? Welcome to sports mobile marketing …
Nobody wants to fill out forms. Emails go often straight to the trash. The subscription process has to be easy. These are the thoughts that went through my mind while I was writing my first blog post earlier this year. So I created a digital subscription card for the mobile wallet.
Since 2015, I have been going above and beyond what is ordinary. I went the extra mile to engage in an exceptional volunteer initiative. And I am happy to support some nice people doing a great thing – raising funds for people with muscular dystrophy, a disease that has no mercy. I give them my time, energy, knowledge and get a good feeling of helping others.
Why would I engage with my favorite brands on my mobile phone? It is the most personal, most trusted and heavily used device which I have with me at all times. And I pick up or glance at it up to 200 times a day. Given that, I have strong preferences and expectations for how brands should engage with me on my device. Using push notifications, businesses can deliver relevant content to strengthen their brand and share information valued by their customers that underscores their brand purpose.
I would like to bring you also other perspectives on this blog from time to time. So I will ask various experts with different backgrounds for their insights, experiences, and opinions about our cashless future. Let’s start with Rostyslav Dobryanskyy, branch manager at Ukrainian office of app2drive Deutschland, a mobile app-based car rental company.
Demopark added a new form of entry passes distribution directly into the mobile wallet this year. A digital entry pass makes an online purchase much easier. The whole distribution consists of downloading the digital entry pass directly into the mobile phone through a link on the website.